What we learned from the current pandemic is that we must be prepared to institute remote work policies on short notice. A robust Business Continuity Plan (BCP) should include an IT management solution that ensures smooth operations in case employees have to abruptly switch to remote work. The right remote management and monitoring (RMM) solution…
An employee failed to identify a phishing scam, interacting with the message and giving hackers access to patient data between January 22, 2020, and January 24, 2020. However, the incident wasn’t reported until March 22nd, as the company struggled to dedicate resources to cybersecurity while it transitioned to remote work. In total, the breach is…
A ransomware attack encrypted CivicSmart’s network and exfiltrated company and customer data. The attack, which took place in March, was identified when hackers threatened to publish 159 gigabytes of sensitive data online. To prevent publication, the company paid an undisclosed ransom, and the files were brought offline. However, CivicSmart can’t rest easy. Despite promises to delete the information, it’s…
Artificial Intelligence is becoming a key component of business transformation. Virtually, any business leader seeking to unlock value and develop new capabilities using technology is at some stage of the AI journey. For example, those at the leading edge have incorporated machine learning insights into business processes and are building functionality such as Natural Language Processing (NLP)…
