In the month of April, we conducted a survey of people working remotely to learn about the challenges and opportunities that remote work offers to both employees and employers. In this edition we discuss the 4 important lessons which we have learned from our Remote Work Survey. Employer Reach: Employers are revising their policies to…
Think about your business. Even if you have a small business (as opposed to a large enterprise), you could still be targeted by hackers. Is your sensitive data totally secure? If it’s not, it’s time to step up your game. Take a look at the headlines below to see why you should be so concerned about…
What we learned from the current pandemic is that we must be prepared to institute remote work policies on short notice. A robust Business Continuity Plan (BCP) should include an IT management solution that ensures smooth operations in case employees have to abruptly switch to remote work. The right remote management and monitoring (RMM) solution…
Do you know that Microsoft has a disclaimer for data loss in their terms of service that indemnifies them of any responsibility for customer data loss due to user errors and results of software designed with malicious intentions such as malware, viruses, ransomware, etc.? Microsoft ensures data availability through multiple servers and data replication, which…
Accidental Deletion – If you delete a user, whether you meant to or not, that deletion is replicated across the network. A backup can restore that user, either to on-premises Exchange or Office 365. Retention policy gaps and confusion – Office 365 retention policies are hard to keep up with, let alone manage. A backup provides longer, more…
HR & Payroll – When the company pays out to its employees, confidential information is shared with 3rd party companies such as ADP, Paychex and Ceridian. HR employees working on such online portals may be using credentials that are just a small variant of credentials used elsewhere. Once a password from another site is stolen and…
1. Low barriers to entry – This reason is as close to the cost as one can get, but, in most cases, is applicable to mostly startup firms that have little to no funding. Large cloud providers often lure such companies with thousands of dollars in credits and/or even free server instances, that come with very limited computing resources. However,…
Lower Opportunity Cost – Outsourcing IT frees up senior executives’ time and resources to pursue strategic and value added activities that can substantially add to the firm’s bottom line and its cash flows. Now rather than chasing IT issues, managing IT resources, and handling frequent employee turnovers, executives focus on value creation through better customer service…
Technology Neutrality – Firm should have experience with competing technologies (example: Windows vs Linux) and should recommend the technology that is right fit for the client only after thoroughly understanding and careful evaluation of their needs. Just a few years back some IT Services companies pushed their clients toward cloud as a way to reduce their…
